Help Center

How can we help you?

Our team is here to help you get the most out of WP All SMTP. Choose the best way to reach us below.

Documentation

Step-by-step setup guides for all 15+ email providers including our premium Microsoft 365 / Outlook integration, with screenshots and troubleshooting tips.

Browse Docs

Email Support

Get a response within 24 hours. Priority support for Pro and Agency plans.

support@wpallsmtp.com

WordPress.org Forum

Join the community forum. Ask questions, share tips, and get help from other users.

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Get In Touch

Send us a message

Have a question, feature request, or need pre-sales info? Fill out the form and we'll get back to you as soon as possible.

Email

support@wpallsmtp.com

Response Time

Within 24 hours (Mon-Fri)

Priority support for Pro & Agency plans

Live Chat

Available for Agency plan users

FAQ

Frequently asked questions

Go to Plugins > Add New in your WordPress dashboard, search for "WP All SMTP", click Install, then Activate. You can also upload the ZIP file manually via Plugins > Add New > Upload Plugin.

We support 15+ providers: custom SMTP, Gmail, Outlook/365, SendGrid, Mailgun, Brevo, Amazon SES, Postmark, SparkPost, SendLayer, SMTP2GO, Mailjet, Mandrill, Elastic Email, and Resend.

First, use the Connection Test feature to verify your SMTP settings. Then send a Test Email and check the Email Log for error details. Make sure your provider credentials are correct and that your sending domain is verified. Check our troubleshooting guide for more help.

Yes! We offer a 14-day money-back guarantee on all paid plans. If you're not satisfied for any reason, contact us within 14 days of purchase for a full refund — no questions asked.

Absolutely! The Starter (free) plan includes PHP Mail, Custom SMTP, and Gmail integration, which is enough for many business sites. Upgrade to Pro or Agency whenever you need more providers, unlimited logging, or priority support.